AI automation for medical and dental practices
DeepConnects builds AI phone receptionists, appointment reminders by text and patient follow-up for medical and dental practices, so every call gets answered and fewer patients miss their appointments.
Projects start at $1,500. The first call is free.
What we build for practices
AI phone receptionist
Answers every call, day or night. Books, moves and cancels appointments, answers common questions and passes urgent or complex calls to your staff.
Appointment reminders by text
Confirmations and reminders go out on their own from your schedule. Patients reply to confirm or reschedule, and your team only sees the replies that need a person.
Recalls and follow-ups
Checkup recalls, vaccine schedules, post-visit check-ins and review requests, each sent at the right time for each patient.
Missed-call text-back
Every missed call gets a text within seconds, so the patient books with you instead of the next practice on their list.
Results from our healthcare clients
- 80% less manual follow-up at a multi-specialty clinic. Every patient inquiry answered in under 10 seconds, booked, then reminded 24 hours and 1 hour before the visit. Read the case study
- Every maternity patient called on time by an AI voice agent, before and after delivery, with no staff time on the calls. Read the case study
- Vaccine reminders that send themselves in several pediatric practices, timed from each child's birth date and the vaccination schedule. Read the case study
These clients' patients used WhatsApp, so the systems ran there. For US practices we build the same flows on text messages and phone calls.
HIPAA and patient data
We build on HIPAA-eligible platforms and point out which vendors offer a Business Associate Agreement (BAA), which your practice signs with them directly. Each message carries only the patient details it needs, and your data is never used to train AI models. We do not claim HIPAA compliance on your behalf.
How it works
Free 30-minute call
Tell us where calls, reminders and follow-ups slip through today.
Plan and price
What we would build, which tools it uses, how long it takes and what it costs.
Live in 1 to 6 weeks
We test it with your front desk, launch it, and fix anything that comes up in the first weeks at no charge.
Free appointment reminder text templates
Confirmations, reminders, reschedules, no-show follow-ups and recalls that you can copy and send today. Get the templates.
Questions practices ask
- Yes. The AI handles routine calls and messages, and passes anything urgent, clinical or unusual to your staff, with the details already collected.
- Most modern scheduling and practice management systems can connect through an API or a data export. Tell us what you use on the call and we will say upfront what can connect and what cannot.
- We build on HIPAA-eligible platforms and point out which vendors offer a Business Associate Agreement (BAA), which your practice signs with them directly. Each message carries only the patient details it needs. We do not claim HIPAA compliance on your behalf.
- Projects start at $1,500 for a single workflow, such as appointment reminders or missed-call text-back. An AI phone receptionist or a system across several tools is quoted after a free 30-minute call. We also estimate the running costs, such as phone numbers, text messages and AI usage, before you commit.
- Reminders or missed-call text-back take 1 to 2 weeks. An AI phone receptionist takes 3 to 6 weeks, including testing with your front desk.
See what AI would take off your front desk
On a free 30-minute call we look at how calls, reminders and follow-ups run today and tell you what we would automate first. Calls run Monday to Friday, 10 AM to 7 PM Eastern.