When a practice asks if they should add video, I reframe it. The question is not whether to add one video, but whether you can publish consistently without someone editing every time. One video helps for a week. Everything depends on whether production can run on its own.
When a practice owner asks whether they should add video to their site, I usually find they are asking a different question without knowing it. They think: should we make an explainer video about our services? That video might exist, it might be good, and visitors might watch it. Then the question stops mattering.
The real question is what you can sustain. Do you need one piece or a steady stream?
One video works for a week
When I work on a video project, the answer to that question changes everything about what I build. For one client I built a YouTube channel that runs without anyone sitting at an editor. The system creates the original music with AI, generates the thumbnail, writes the title, and uploads the video. It has published 7 videos so far, with the top ones hitting over 1,500 views.
I did something similar for another business. Instead of making a single marketing Reel, I built the machine that makes Reels. It posts one animated slideshow a day on Instagram, with no one touching it after the first setup. One video helps for a week. Social platforms reward showing up. Post once a month and the algorithm does not care. Post every day and it listens. Most small businesses cannot keep that pace by hand.
What actually stops you
When I started working on video, I thought the bottleneck was creativity. It is not. It is editing, exporting, thumbnails, and the upload. Every single time. I spent time on the wrong side of this problem. I thought we could build a YouTube channel where someone would edit videos weekly. That does not happen. Life gets in the way. By video three, the project is dead because finding time on Thursday afternoon to edit is not how owners spend their days.
I know what works now. I build so that nobody has to touch production after I set it up. The system writes the music, generates the thumbnail, writes the title, uploads the video. Once that pipeline is in place, the channel publishes on schedule. That was not an option before.
What this means for your site
So when you think about adding video to your website, I would ask you first: can we build this so someone does not have to touch it every time? If the answer is no, one piece will do its job and then fade. People will see it once. If the answer is yes, you have something that actually works for your business.
For a practice, I see two paths. One explainer video on your homepage might answer a question. It sits there, people watch it once, and that is what it does. But video that goes to your social channels, your email, your YouTube, consistently, reaches more people and reaches them more often. That only works if the machine makes it, not if you schedule someone to edit on Thursday afternoons.
The real question is not about adding video to your site. It is about whether you have built something that publishes on its own.